the fine print
Privacy Policy
Last updated: July 13, 2026
⚠️ This is a general template and should be reviewed by a legal professional before going live.
What we collect
When you use this website, we collect only what you choose to give us: the details you enter in our contact form (name, email, phone, company and message), your email address if you subscribe to our availability newsletter, and the list of items and quantities you add to a quote request.
How we use it
We use this information to respond to your enquiries, prepare quotes and availability lists, and — only if you have opted in — send you our weekly availability updates. We do not sell or rent your personal information to anyone.
WhatsApp & third parties
Many enquiries on this site are completed through WhatsApp. Messages you send us via WhatsApp are transmitted by WhatsApp LLC and are subject to WhatsApp's own terms and privacy policy. We share your details with third parties only where needed to fulfil your request (for example, our delivery partners receive a delivery address).
Cookies & analytics
This site uses basic cookies and privacy-respecting analytics to understand how visitors use our pages (for example, which products are viewed most). We do not use advertising trackers.
Retention, access & deletion
We keep enquiry and quote records for as long as needed to serve you and to meet UAE record-keeping requirements. You may request a copy of the personal data we hold about you, or ask us to correct or delete it, at any time by writing to sales@aylaprime.ae.
UAE context
Ayla Prime — Foodstuff Trading Company operates from Dubai, United Arab Emirates, and handles personal data in accordance with applicable UAE federal data-protection law. Questions about this policy: sales@aylaprime.ae.